Andrea Fusenig

Sprinklr helps brands do marketing, advertising, research, commerce, and care on Facebook, Twitter, LinkedIn, Xing and 21 other social channels globally – all on one unified platform. When you deploy this platform across the enterprise and integrate legacy customer-facing systems like email, CRM, and the website, you get a system of record for experience that allows employees to collaborate in real time across business units, markets, and departmental silos to reach, engage and listen to customers — at scale. We believe the ability to deliver more human and intuitive experiences, at every touchpoint, for every customer – an idea we call customer experience management – is the single most strategic investment for the modern enterprise